Samsung Master questions & answers

It is a multimedia software which helps to give a new touch to the photos
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Question by Sue
443 views
August 4, 2016

I had this on my old Windows 7 laptop and really liked it. I no longer have the disk. Would this download work on Windows 10?

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Answer by Alex Urbach

It's impossible to say if the application will support Windows 10 because there is no information about it. I've performed some extensive searches on the available search engines and it appears that it's nowhere to be found. Due to the lack of information, compatibility with Windows 10 practically doesn't exist.


However, you can request official information from the developers through the following page: http://www.samsung.com/us/support/contact

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Question by Guest
2K views
March 27, 2016

I have Samsung Master installed on an old Windows 7 computer. How do I transfer the contents(photos) stored on the old computer to my new one.


If I download Samsung Master onto my new computer will the contents already stored on my old computer be readily accessible on my new computer?

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Answer by Alex Urbach

You have to export the pictures to a folder or a USB drive and then move the application. The problem with Samsung Master is that it's not available for downloading, which means it's a must to have the setup package to install it.


Go to Start > Run> regedit. Expand the Local_Machine tree and then Software. Right-click Samsung and export the item to REG. Copy the installation directory to the other PC and then merge the REG file you exported and eventually load the pictures.

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Question by Guest
306 views
October 18, 2014

How can I transfer photos from camera to Digimax Master and print from it?

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Answer by Julia Bocchetta

Since Samsung Master isn't available anymore, you will need to use the manual way to transfer the files. You can either plug the SDcard to computer using a card reader then you can transfer the files through My Computer to print them. Unfortunately, this is the only way to transfer the files to your computer for printing.

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Question by Guest
480 views
April 30, 2012
Andie Dobbs
Answer by Andie Dobbs

Why not? Samsung Master is a all-in-one multimedia solution, but Windows also integrates similar functions so, in its absence, the tasks will be performed by your OS. Samsung Master is not a necessary application and, as long as you don't delete system files, your computer cannot be harmed. Just remove the application from Control Panel and everything will be ok.

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Question by May 1
460 views
September 8, 2008
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Answer by Pete Clapp

You can't download the application because there isn't an online resource available for this purpose. The only way to obtain more information about it, is to contact the developer. From what it seems, the application looks like it's discontinued and replaced with their new product.

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Answer by Pete Clapp

The video files supported by Samsung Master are WMV, AVI, MOV and ASF. I suggest you convert the MP4 file to one of these formats using Xilisoft MP4 Converter, AVI MP4 Converter, or VSeven MP4 Converter. The latter is free of charge and easy to use. Once you launch it, you need to press the Add button to select the MP4 file, to choose an Output Folder and a video format and to press OK. If you don't want to convert the file, you can use a utility from Software Informer database to edit it.

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Answer by Alex Urbach

Make sure you have latest Visual Runtime installed in your computer. Although 2008 and 2005 are required, it's OK to have the latest version installed.

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Question by ruud ambags
295 views
November 5, 2010

I have a Samsung WB1000 that records MP4 videos. My Samsung Master 1.1 cannot handle MP4 files. I wish to edit the MP4 videos that I took with my camera. How can I edit them with Samsung Master 1.1?

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Answer by Pete Clapp

You can't edit your files with Samsung Master 1.1 because the video formats supported by the application are WMV, AVI, MOV and ASF. In this case, there are two solutions for your problem. You can either convert the MP4 videos to a supported format, or you can use another video editor. In order to convert the files, I suggest you use VSeven MP4 Converter. It is free of charge and once you launch it, you need to press the Add button, select the MP4 file, choose an Output Folder and an output format, and press OK. If you prefer the second solution, you can try any program from the Software Informer database.

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Question by albert denton
253 views
November 10, 2008

Every time I try to log on to my Samsung Master, it keeps coming up that "Server is busy" and I cannot get back out until I log off my PC.

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Answer by Robert Polubinski

The software isn't being used anymore. There is no trace about it on the official website. That could be the cause to the login issues. You might have to avoid using the online features and stick to the main features offered by the application because this is all you can get in this form.

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